Infant Crisis Services, Inc.
4224 N. Lincoln Blvd.
Oklahoma City OK 73105-5211
Tax Exempt Status Public Supported Charity
Organization Does Business As (DBA) Name(s)
Organization DBA
Infant Crisis Services, Inc.
Mission Statement
Infant Crisis Services provides life-sustaining formula, food and diapers to babies and toddlers in times of crisis...Because no baby should go hungry.
Contact Information
Contact Name Miki Farris
Contact email info@infantcrisis.org
Address 4224 N. Lincoln Blvd.
Oklahoma City, OK 73105 5211
Phone (405) 528-3663
Fax 405-528-1290
County Oklahoma County
How to Give
Donate to Endowment http://occf.org/ics/
Other ways to donate, support or volunteer To Donate
Every dollar donated to Infant Crisis Services supports our mission. Cash, check and credit card donations are accepted by mail, phone and online. Financial donations should be mailed to: Infant Crisis Services, Attention: Development Department, 4224 N. Lincoln Blvd., Oklahoma City, OK 73105-5211. Phone donations can be made by calling Becky Taylor at (405) 778-7608.
 
Donors interested in giving in-kind goods should view our Wish List online.
In-kind donations may be dropped off at the following locations:
Infant Crisis Services, Inc.
4224 N. Lincoln Blvd.
Oklahoma City, OK 73105
(405) 528-3663
 
Tulips
570 Buchanan Ave.
Norman, OK 73069
info@tulipshome.com
(405) 217-9322
 
To Volunteer
Infant Crisis Services welcomes volunteers to serve as client intake specialists, playroom greeters, clothing angels, Hub assistants and administrative helpers.

Volunteers are required to serve at least one shift per week.Volunteer shifts are as follows:
Monday through Friday:
8:30 a.m. to 12:30 p.m.
1 p.m. to 5 p.m.
 
Saturday:
9 a.m. to noon
 
All applicants are required to complete an online application and background check. Groups may request a volunteer date by submitting an online request form. Groups of 10 to 15 individuals are ideal. All volunteers must be at least 10. Volunteers who are 13 years and younger must be accompanied by an adult.
 
There are also opportunities to volunteer for special events. For more information on all opportunities to volunteer, contact Liz Kelley by phone (405) 778-7605 or by email at elizabethkelley@infantcrisis.org.
 
In addition to volunteers, we are seeking community ambassadors who will host tours of our mission. For more information, contact Amanda Howell by phone (405) 778-7617 or by email at amandahowell@infantcrisis.org. 
Financial Summary
 
 
Projected Revenue $3,659,151.00
Projected Expenses $3,659,151.00
History and Background
Former Names
NameYear
N/A
Year Founded 1984
IRS Ruling Year 1991
State Registration Expiration Mar 2017
Statements
Mission
Infant Crisis Services provides life-sustaining formula, food and diapers to babies and toddlers in times of crisis...Because no baby should go hungry.
Background

Even though Miki Farris’ infant daughters had everything they could ever need or want, 28 years ago the young wife who grew up in poverty pondered the unthinkable. “Where would we turn if we could not afford to feed our children?” She hated the thought that other babies and toddlers were going without – just like she had to do when she was a little girl.

Unfortunately, the unthinkable occurs every night in Oklahoma. Thousands of needy babies and toddlers go to bed crying from unfed tummies, a reality that limits their development and ability to reach their full potential. They are plagued by lifelong health challenges that could be easily prevented by consistent feedings and well-balanced, nutritious meals during the critical first three years of life. Paradoxical as it seemed, Farris’ research confirmed her suspicions that despite being born in one of the wealthiest countries in the world, the healthy start her own children enjoyed was not necessarily promised to each child in her state. There were and continue to be hungry infants in central Oklahoma slipping through the cracks.

The ambitious mother turned to her Sunday school classmates and the problem struck a chord with them, too. Realizing that raising children took vast amounts of money and baby essentials that were quickly outgrown, the class donated funds and gently-used, in-kind baby gear: clothing, shoes, bottles, blankets and more. These items were given a second life in the hands of needy families. The financial donations were used to purchase formula, food and diapers.

After months of intense planning and labor, in 1984, Infant Crisis Services was born.

With the help of the village, Miki Farris raised a newborn church mission into a vital social service agency unlike any other in central Oklahoma. We are grateful our co-founder courageously chose not to ignore her destiny to create an emergency food and diaper pantry for the babies in her community. The work of our agency and her passion for rescuing innocent infants from hunger have given our us the privilege of providing formula, food and diapers for more than 200,000 babies and toddlers in Oklahoma for 32 years. Sadly, today, a new generation of countless babies and toddlers still go to bed hungry. Our vision for the future is that every baby and toddler statewide will receive the proper nutrition. Anything else is unthinkable.

Impact

We believe every baby and toddler deserves life's basic necessities. With the help of the community, Infant Crisis Services supplies life-sustaining formula and food as well as diapers and clothing for babies and toddlers in times of crisis. Infant Crisis Services serves more than 1,500 babies and toddlers in central Oklahoma each month.

Needs

As an emergency food and diaper pantry for needy babies and toddlers, we have five critical areas of need: financial donations, in-kind donations, volunteers and community ambassadors.
 
By making a financial donation to our agency, our donors save the lives of children in crisis. This fiscal year, our agency requires $135,000 per month to provide formula, food and diapers to an average of 1,500 babies and toddlers in need. Every dollar counts.
 
Clients who visit our agency receive clothing, books and toys. Sadly, we are unable to include these essentials in our budget. Therefore, we rely solely on the community's generosity to provide them for our clients. Donors are encouraged to donate new toiletries and gently used bottles, sippy cups, blankets and children’s clothing (sizes newborn to 4) to babies and toddlers who need them the most.
 
Finally, we need volunteers and community ambassadors to donate their time to our mission. Devoted volunteers are key to implementing our program, serving as client intake specialists, playroom greeters, Hub assistants and administrative helpers. Savvy community ambassadors promote awareness by inviting members of their networks to experience a tour of our mission.

CEO/Executive Director Statement Starting in 1984 as a Sunday School class project, Infant Crisis Services has grown to be a vital social service agency and is the only baby food, formula and diaper bank in central Oklahoma. More than 200,000 needy babies and toddlers have been provided the basic necessities needed for proper development since their inception. Infant Crisis Services remains true to the original mission that no baby or toddler go hungry. The agency relies soley on private funding. Expansion in 2016 has allowed the agency to serve a record number of babies at the main location. We have conducted a thorough analysis of the number of babies in Oklahoma county that could be possible clients based on information from the Women, Infant Children program and the Annie E. Casey Foundation.  Based on their data we will reach market penetration in Oklahoma county when we have provided services for 20,400 babies annually. In 2015, we provided services for 18,500 babies. Although we have no geographic boundaries (if the client can get to us they are not excluded based on their zip code), we want to insure that we provide basic necessities for our own community before we expand beyond our community. In 2013, we introduced the BabyMobile, a mobile food and diaper pantry, which has allowed us to expand into surrounding counties. The BabyMobile goes out around 20 times a month. 
Area Served
Area Served
Geographic Area Served
Central Oklahoma
Infant Crisis Services has no geographical limitations to our service.
Programs
Description

Infant Crisis Services is the only hunger-relief agency in central Oklahoma dedicated to helping needy babies and toddlers. It is an emergency food pantry that provides these little ones with the life-sustaining nourishment they need to grow and develop properly. We provide a week’s supply of formula, food, diapers, clothing and other essentials for babies and toddlers in crisis. Services are provided a maximum of five times during the child’s first 48 months. Appointments are available Monday through Friday 9 a.m. to 4 p.m. and Saturday 9 a.m. to noon at the Donald W. Reynolds Center in Oklahoma City. Infant Crisis Services is a privately funded, non-profit, 501(c)(3) federally tax exempt organization. Since 1984, Infant Crisis Services has served more than 200,000 babies and toddlers.

Strategy
Population Served Infants to Preschool (under age 5) Poor,Economically Disadvantaged,Indigent
Program Short-term SuccessHelpDescription of short-term achievement(s) or improvement(s) that will result from this program.

Infant Crisis Services has been serving the needy babies and toddlers in our community for 32 years. Such longevity is a blessing that has yielded years of success. With core values of compassion, kindness, respect and love as a foundation, we have built a simple project that has effectively fed, diapered and clothed more than 200,000 babies and toddlers in central Oklahoma. In 2013, Infant Crisis Services launched the BabyMobile, a mobile food and diaper pantry. Since it's inception, it has served almost 13,000 babies. 

During a independent survey, 99 percent of respondents expressed that the formula, food and diapers provided by our organization met or exceeded their expectations after their second visit. People are highly-satisfied with the services received and are especially pleased with the way in which they have been served. Even so, under the direction of our board of directors, we continuously work to perfect our service delivery by setting and achieving strategic project and development goals, seeking feedback from our caretakers, board members and referral agencies and most recently, conducting need assessment and outcome measurement.

Program Long-term SuccessHelpDescription of the ultimate change(s) that will result from this program. This may be far into the future or represent an ideal state.

Research has proven that hunger can severely impact a fledgling generation. Babies and toddlers who experience the negative effects of hunger are more likely to endure lifelong consequences as a result of having limited access to nutritious foods. Since 85 percent of brain development occurs during the first three years of life and balanced nutrition is essential for such development, babies and toddlers are especially sensitive to hunger. Hunger puts their little bodies under stress, and prolonged stress weakens a baby's natural ability to fight illnesses. It can permanently affect their immunity and brain development leading to serious medical issues that could have been prevented by regular feedings and nutritious meals.

Infant Crisis Services’ mission is to provide life-sustaining formula, food and diapers to babies and toddlers in times of crisis. Our only project directly reflects our mission. In 2015, Infant Crisis Service provided these necessities to 18,500 babies and toddlers in central Oklahoma. We feed babies and toddlers who may otherwise go without food and nourishment.

Program Success MonitoringHelpDescription of the tools used to measure or track program impact. Under the direction of our 24-member board of directors, we continuously work to perfect our service delivery by setting and achieving strategic project and development goals, seeking feedback from our caretakers, board members and partner agencies and most recently, conducting need assessment and outcome measurement. Program data is tracked by client visits recorded by date in our internal client database. Using the database, we track client demographics, the number of clients served, and consultations with the family services coordinator. The board of directors receives a monthly report at each board meeting. This information allows our board and project staff to make informed decisions about our project and outreach efforts.
Examples of Program SuccessHelpSpecific examples of changes in behaviors or testimonies of changes that demonstrate program success.
Our project addresses three key needs of our target population. Our clients lack access to: (1) a reliable source of nutritious baby/toddler foods and specialized infant formulas; (2) a reliable source of disposable diaper supply; and (3) personalized consultation regarding social service resources available to them.
 
Crisis for families with babies and toddlers can jeopardize the quantity and quality of their meals. This is a concern for our agency since babies and toddlers are especially sensitive to hunger. Those who experience the negative effects of food insecurity are more likely to endure lifelong consequences as a result of skipped meals and limited access to nutritious foods.
 
We consider each baby or toddler who receives a week’s supply of food, formula and diapers to be a reflection of our project’s success. That baby or toddler is one less who will go to bed with an empty tummy or in a soiled diaper. Our project helps prevent childhood hunger and reduce major health and developmental risks by providing babies with basic necessities. This allows them the appropriate weight gain and development as well as balanced nutrition, thus, improving overall health and well-being. We also positively impact families by linking them with useful resources that can further meet their needs, guiding their path out of crisis to self-sufficiency.
Comments on Programs
CEO/Executive Director/Board Comments

Challenges: Access and Transportation

We regularly survey our clients routinely regarding their needs and the outcomes of our services. We have learned that the barriers/challenge to receiving our services lies primarily with access and transportation.

Many of our clients tell us they don't have the ability to utilize our services primarily due to a lack of transportation to our main location.  Often they are without a car or if they do, gas is too costly.  Our mass transit system is inefficient and takes all day, cabs are too costly and  friends providing transportation are unreliable. 

Opportunities: Improving Access and Transportation issues

In October of 2013, we took this challenge head on by unveiling a mobile baby pantry.  Our BabyMobile provides our core services of baby formula, food and diapers to families who simply cannot travel to our northeast Oklahoma City location.  The BabyMobile is open 4 to 5 days each week in areas strategically chosen. This improved access to our services is proving very successful and allows us to reach an additional 400 babies and toddlers each month.

CEO/Executive Director
CEO/Executive Director Miki Farris
Start Date June 1984
Email mikifarris@infantcrisis.org
Experience Miki Farris is a founder and currently serves as the executive director of Infant Crisis Services. Prior to this, she was the office manager for Melissa Clements, M.D., a career counselor with Career Management Services and a personnel officer at First National Bank of OKC.
Farris founded Infant Crisis Services in 1984 as a part of a Sunday School project at Westminster Presbyterian Church.
Farris is an Oklahoma State University graduate, sustainer in the Junior League of Oklahoma City, board member and past president of the Alumni Board of Leadership OKC, member of the Kiwanis Club of OKC, member of Kappa Kappa Gamma Alumni and an active member of the United Methodist Church of the Servant. She is married to Jim Farris and has three daughters and one son.
Senior Staff
NameTitle
Jennifer BorenDirector of Operations and Finance
Jo Lynne JonesDirector of Development and Communications
Beth LykinsDirector of Volunteer Programs
Staff
Number of Full-time Staff 23
Number of Part-time Staff 5
Number of Contract Staff 0
Number of Volunteers 2820
Staff Retention Rate 86
Are professional development opportunities provided? Yes
Does CEO/Executive Director have formal evaluations? Yes
Management reports to board? Yes
Staff Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 20
Hispanic/Latino 6
Native American/American Indian 1
Other 0 1 (Asian)
Staff Demographics - Gender
Male 4
Female 24
Organizational Plans
Fundraising Plan Yes
Policy against commission-based compensation for fundraising consultant Yes
Communication Plan Yes
Strategic Plan Yes
Management Succession Plan Yes
Organization Policies and Procedures Yes
Collaborations
INTEGRIS Southwest Medical Center
The Regional Food Bank of Oklahoma
Sunbeam Family Services
The Supplemental Nutrition Assistance Program (SNAP)
Variety Care Family Health
The Women, Infants & Children (WIC) Program
YWCA of Oklahoma City
Awards
Awards
Award/RecognitionOrganizationYear
4-Star CharityCharity Navigator2016
Best Oklahoma City CharityOklahoma Magazine2011
Best Oklahoma City CharityOklahoma Magazine2010
Award of Excellence/Tools and Techniques - Tiny Tushie Tweet UpInternational Association of Business Communicators (IABC) Central Oklahoma Chapter2011
Best Nonprofit Event - Boots and Ball Gowns Gala (3rd Place)Oklahoma Magazine2010
Upper Case Award Special Events or Observances - Tiny Tushie Tweet UpPublic Relations Society of America (PRSA) Oklahoma City Chapter2010
Oklahoma Mother of the Year, Miki FarrisAmerican Mothers, Inc.2011
Champion of Children's Health, Miki FarrisThe Oklahoma Caring Foundation2011
Community Relations Campaigns - Bedlam for BabiesPublic Relations Society of America (PRSA) Oklahoma City Chapter2011
Award of Excellence Cause Marketing Campaign - $10 in 10 DaysAmerican Marketing Association (AMA) Oklahoma City2010
Bronze Quill Award of Excellence Bedlam for BabiesInternational Assocation of Business Communicators (IABC) Central Oklahoma Chapter2012
Readers' Choice Top Five Nonprofits in Oklahoma CityThe Oklahoman2012
Best Nonprofit Event - Boots and Ball Gowns (2nd place)Oklahoma Magazine2012
Bronze Quill Award of Excellence Fundraising - 10 Dollars in 10 DaysInternational Association of Business Communicators (IABC) Central Oklahoma Chapter2013
4-Star CharityCharity Navigator2012
Classic Woman Award, Miki FarrisTraditional Home Magazine2013
Champion of Children's Health, Miki FarrisThe Oklahoma Caring Foundation2011
Best Place to VolunteerSo6ix Magazine2015
Government Licenses
Is your organization licensed by the government (federal, state and/or local)? No
Comments on Staff & Management
CEO/Executive Director/Board Comments Currently, there are no challenges for organization in regards to management. 
Staff management team has a combined tenure of 61 years. The agency is well-run and has a 24-member governing board of directors who serve a three year term. Board committees are very strong and board leadership and participation is exemplary. Emergency succession and succession plans have been developed for the agency.
Board Chair
Name Ms. Kathy Oden-Hall
Company Affiliation Paycom
Term Apr 2016 to Mar 2017
Email info@infantcrisis.org
Board of Directors
List Current as of Apr 01, 2016
Board of Directors List
NameAffiliationStatus
Ms. Cindy Batt Bank of OklahomaVoting
Mr. Jeff Bonney RKI Energy Resources, LLCVoting
Ms. Kristine Browne Community VolunteerVoting
Mrs. DiAnne Bryant Community VolunteerVoting
Ms. Katherine Buxton S Design
Ms. Kathie Calbone INTEGRIS HealthVoting
Mr. David Cottrell AIIM Capital CorporationVoting
Ms. Polly Fleet Cox Business ServicesVoting
Mrs. Carolyn Hansing Community VolunteerVoting
Mrs. Linda Hildebrant Raven Investments, LLCVoting
Mr. Ken Howell Howell & AssociatesVoting
Mr. Kyle Impson Chickasaw NationVoting
Ms. Peggy Kates Midwest Wrecking CompanyVoting
Ms. Joy LeBar Permian ResourcesVoting
Mrs. Kathy Oden-Hall Oden-Hall ConsultingVoting
Mr. Jason Osborn Valliance BankVoting
Mrs. Toni Parks-Payne Chesapeake Energy CorporationVoting
Ms. Cherish Ralls Devon EnergyVoting
Ms. Marisa Records MidFirst BankVoting
Mr. Erik Salazar FAAVoting
Mr. Tim Scott T. Scott ConstructionVoting
Mr. G. Calvin Sharpe Phillips Murrah P.C.Voting
Mrs. Linda Slawson Community VolunteerVoting
Board Demographics - Ethnicity
Caucasian 20
Hispanic/Latino 1
Native American/American Indian 2
Board Demographics - Gender
Male 8
Female 15
Governance
Board Term Lengths 3 years
Percentage of Board Making Monetary Contributions to the Organization 100 %
Percentage of Board Making In-Kind Contributions to the Organization 100 %
Board Orientation Yes
Constituency Includes Client Representation No
Written Board Selection Criteria? Yes
Standing Committees
Executive
Audit
Board Governance
Finance
Human Resources / Personnel
Communications / Promotion / Publicity / Public Relations
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala)
Comments on Board & Governance
CEO/Executive Director/Board Comments Our challenge, as always, is finding the right people to serve on our board. We are very aware that our board governance committee is the most important committee of the board and have trained those committee members in best practices of board governance. The committee works diligently to find board members who are passionate about our mission and who possess the skills we need at the time for a diverse and hardworking board.
 

 
Current Fiscal Year
Fiscal Year Apr 01, 2016-Mar 31, 2017
Current Year Budgeted Total Income $3,659,151
Current Year Budgeted Total Expenses $3,659,151
Financial Documents
Audit2016
Audit2015
Audit2014
Audit2013
Audit2012
Audit2011
Audit2010
Audit2009
IRS Letter of Determination
Prior Three Years' Financial History
Revenue and ExpensesHelpFinancial data for prior years is entered by foundation staff based on the documents submitted by nonprofit organizations.Foundation staff members enter this information to assure consistency in the presentation of financial data across all organizations.
Fiscal Year201620152014
Total Revenue$4,888,758$4,479,709$3,829,102
Total Expenses$3,344,177$3,371,447$3,707,842
Revenue Less Expenses$1,544,581$1,108,262$121,260
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201620152014
Foundation and
Corporation Contributions
$382,643$250,187$340,264
Government Contributions$0$0$0
Federal------
State------
Local------
Unspecified------
Individual Contributions$729,643$898,037$987,698
------
------
Investment Income, Net of Losses$82,940$63,738$76,349
Unrealized Gain/Loss($103,036)$23,693$150,321
Membership Dues------
Special Events$709,431$499,274$726,149
Revenue In-Kind$916,141$853,596$1,547,462
Other$2,170,996$1,891,184$859
Expense Allocation
Fiscal Year201620152014
Program Expense$2,774,069$2,755,685$3,165,346
Administration Expense$137,780$122,587$122,703
Fundraising Expense$432,328$493,175$419,793
Payments to Affiliates------
Total Revenue/Total Expenses1.461.331.03
Program Expense/Total Expenses83%82%85%
Fundraising Expense/Contributed Revenue24%30%20%
Assets and Liabilities
Fiscal Year201620152014
Total Assets$12,318,043$10,786,312$9,662,612
Current Assets$6,091,485$5,978,926$4,859,078
Long-Term Liabilities------
Current Liabilities$60,701$73,551$58,113
Total Net Assets$12,257,342$10,712,761$9,604,499
Solvency
Short Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities100.3581.2983.61
Long Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets0%0%0%
Funding Sources
Top Funding Sources
Fiscal Year201620152014
Top Funding Source & Dollar AmountRevenue In-Kind $916,141Individuals $898,037Revenue In-Kind $1,547,462
Second Highest Funding Source & Dollar AmountIndividuals $729,643Revenue In-Kind $853,596Individuals $987,698
Third Highest Funding Source & Dollar AmountSpecial Events $709,431Special Events $499,274Special Events $726,149
Endowment? Yes
Endowment Spending Policy Percentage
Endowment Spending Policy Percentage (if selected) 5 %
Credit Line? No
Reserve Fund? Yes
Capital Campaign
Currently in a Capital Campaign? No
Comments on Financials
CEO/Executive Director/Board Comments
During year ended March 31, 2015, Infant Crisis Services began a capital campaign for the expansion of its Oklahoma City facility. 
 
The campaign funding is designated for a 20,000 square foot expansion of the current facility, which will include (1) 10,040 square feet of additional storage space for diapers, formula, food and other items for distribution to program clients, (2) a volunteer resource center, and (3) work space where goods can be processed and packaged.  In addition, the campaign funding will be used to construct a 1,200 square foot detached garage containing three bays to store agency vehicles, including current and future mobile service units.  As of March 31, 2016, $1,787,899 has been spent on the facility's expansion.
 
Foundation Staff Comments
All prior year financial information is from audited financial statements. 
 
Per Note 11 - Capital Campaign:  
As of March 31, 2016 and 2015, $2,170,996 and $1,889,820, respectively, had been secured in the form of cash donations and pledges.  These contributions are listed under "Other."
 
Organizations with a GiveSmartOKC profile are responsible for updating information annually within 45 days following the end of their fiscal year.
 
Address 4224 N. Lincoln Blvd.
Oklahoma City, OK 73105 5211
Primary Phone 405 528-3663
Contact Email info@infantcrisis.org
Give to Endowment http://occf.org/ics/
CEO/Executive Director Miki Farris
Board Chair Ms. Kathy Oden-Hall
Board Chair Company Affiliation Paycom