Consumer Credit Counseling Service of Central Oklahoma, Inc.
3230 N Rockwell Ave
Bethany OK 73008-4034
Tax Exempt Status Public Supported Charity
Organization Does Business As (DBA) Name(s)
Organization DBA
CCCS of Central Oklahoma
cccsok.org
Mission Statement CCCS is a non-profit credit counseling agency committed to helping people help themselves become financially strong individuals and families through counseling, debt management, and education.
Contact Information
Contact Name Tracey Rider
Contact email cccsok@cccsok.org
Address 3230 N Rockwell Ave
Bethany, OK 73008 4034
Phone (405) 789-2227
Fax 405-495-0810
County Oklahoma County
How to Give
Donate with Credit Card http://cccsok.org/donate/
Donate to Endowment http://occf.org/cccsok/
Other ways to donate, support or volunteer Currently, in addition to giving through the Oklahoma City Community Foundation, donors can mail a check to our main office in Bethany, OK.  We are in the process of developing online giving via credit card.  We like to utilize volunteers who have financial expertise in our educational presentations and classes.  For further information on this type of volunteering, contact Cristy Cash at 384-3477.
Financial Summary
 
 
Projected Revenue $766,600.00
Projected Expenses $784,600.00
History and Background
Former Names
NameYear
n/a
Year Founded 1967
IRS Ruling Year 1974
State Registration Expiration Feb 2017
Statements
Mission CCCS is a non-profit credit counseling agency committed to helping people help themselves become financially strong individuals and families through counseling, debt management, and education.
Background
Since our founding in 1967, CCCS has helped tens of thousands of families gain confidence and mastery of their personal finances.  We seek to effect lasting change in people's lives.  
 
We offer several major programs.  Our counseling program is staffed by nationally certified counselors who offer targeted counseling on topics such as budgeting, debt repayment, and the wise use of credit.  If the client needs assistance with repaying their debts, we review the benefits of a Debt Management Plan. 
 
As a HUD-approved housing counseling agency, we help low-income participants improve their credit and prepare for homeownership.  We help clients navigate the loss mitigation process if they are delinquent on their mortgage. For homeowners age 62 and older, we offer reverse mortgage counseling.
 
Financial literacy education is a vital component of what we do.  We regularly present to colleges, middle and high schools, civic organizations, employers, churches, and other community groups.  We integrate education into each counseling session we conduct.
 
For bankruptcy education, we are approved by the Executive Office of U. S. Trustees to provide pre-filing credit counseling briefings and pre-discharge debtor education for the eastern and western districts of Oklahoma.
Impact
We are excited to have been involved -- and we continue to be involved -- in the Oklahoma Disaster Recovery Project, in which we are providing much-needed instruction and support to those who have been affected by devastating tornadoes.  We were involved in a major successful foreclosure prevention project funded by the Sarkeys Foundation, involving 45 families who were in danger of losing their home to foreclosure.  We continue to enjoy an effective partnership with the Pioneer Library System, through which we provide ongoing educational opportunities with our Fiscally Fit Bootcamp.  We have also completed an extensive update of our organization's website at www.cccsok.org. 
 
 In 2016, we have expanded our involvement in the Oklahoma Disaster Response Project, providing more financial classes and support to those who continue to recover from the 2013 tornadoes.  We have enjoyed a very successful educational partnership with the Oklahoma Department of Human Services, providing financial education to DHS employees.  We will also be seeking other new corporate educational partnerships across the state of Oklahoma.
Area Served
Area Served
Geographic Area Served
Oklahoma - Statewide
CCCS of Central Oklahoma has a brick-and-mortar presence in OKC, Enid, and at Tinker Air Force Base.  However, we cover the state of Oklahoma via phone, internet, email, and mail.  Approximately 54% of our counseling is done face-to-face, just over 27% is via phone, and 19% is done over the internet, email, and through the U. S. mail.  Approximately 60-65% of our clients are in the immediate central Oklahoma counties and the rest are spread around the state.
Programs
Description In the financial counseling program, our nationally-certified counselors help clients determine income and assets, as well as expenses and debts in order to balance a household budget so that expenses do not exceed income.  This program also helps clients deal with negative housing issues, including delinquency and foreclosure prevention.
Strategy
Population Served Adults
Program Short-term SuccessHelpDescription of short-term achievement(s) or improvement(s) that will result from this program. Clients receive a printed action plan and will learn to develop and follow a household budget.  For housing issues, clients will address the cause of their mortgage delinquency, contact their mortgage loan servicer, and will make arrangements to get back on track with their payments through various forms of loss mitigation.
Program Long-term SuccessHelpDescription of the ultimate change(s) that will result from this program. This may be far into the future or represent an ideal state. Individuals and families will pay off their unsecured debts in a consistent and systematic manner, usually within 60 months.  For housing issues, long-term success is measured by clients catching up on their mortgage payments and/or saving their home from foreclosure.
Program Success MonitoringHelpDescription of the tools used to measure or track program impact. We monitor the success of our clients by their willingness and ability to establish a budget so expenses do not exceed income, and by their commitment to deal with financial shortfalls.  Clients are encouraged to return for follow-up appointments as needed.  For clients who schedule follow-up appointments, keeping the appointment becomes one of the measures of program success.  For clients who need to do so, enrollment in a Debt Management Plan (DMP) is also a measure of program success.
Examples of Program SuccessHelpSpecific examples of changes in behaviors or testimonies of changes that demonstrate program success. Of the 295 clients whom we counseled for the first time in the first quarter of 2012 (with other than housing issues), 23.4% returned for a second appointment.  Of the 295 counseled, almost 18% enrolled in a Debt Management Plan (DMP) and are currently repaying their creditors by this method.
Description For those who need help in repaying unsecured debts, a Debt Management Plan (DMP) is a program in which creditors are paid back -- usually within 60 months -- in a structured manner.  Most credit card companies waive fees and give interest rate reductions to clients who enroll in a DMP.  This allows the client to pay off the debt more quickly, and it allows the creditor to collect what is owed to them rather than losing the money to a bankruptcy filing on the part of the client.  For some, this is a good way to pay debts that have been turned over to collection agencies or debts to medical providers.
Strategy
Population Served Adults
Program Short-term SuccessHelpDescription of short-term achievement(s) or improvement(s) that will result from this program. Short-term and intermediate success is measured by the steady and consistent decrease in unsecured debt balances and the steady and consistent increase in client credit bureau report scores.
Program Long-term SuccessHelpDescription of the ultimate change(s) that will result from this program. This may be far into the future or represent an ideal state. Long-term success is determined by clients paying their unsecured debts in full within 60 months, as well as by an increase in their credit bureau report scores.
Program Success MonitoringHelpDescription of the tools used to measure or track program impact. Client progress is monitored carefully by our Client Care Service Dept.  Clients send in their creditor statements quarterly for the Client Care Counselor to review to make sure fees are waived, interest rate reductions are in force, and the balances are decreasing.  Credit bureau reports are pulled at the initial counseling session and at the final exit interview to measure the change in the clients' scores.
Examples of Program SuccessHelpSpecific examples of changes in behaviors or testimonies of changes that demonstrate program success. Of the 118 DMPs that were closed in the first quarter of this year (2012), 56 (47%) had successfully paid their debts in full and another 23 (19%) had made enough progress that they were able to administer payment of their debts on their own, saving the program fee they were paying us and applying that fee to their debts for even quicker payoffs.
Description While CCCS does not encourage bankruptcy, we realize this is a reality in some situations.  Therefore, we offer this valuable program to provide  counseling and education as part of navigating the bankruptcy process.  We provide a pre-discharge money management class to help clients toward success after this period in their lives.
Strategy
Population Served Other Economic Level
Program Short-term SuccessHelpDescription of short-term achievement(s) or improvement(s) that will result from this program. Short-term success happens when clients pass their pre-filing tests, showing that they have an improved understanding of financial basics. 
Program Long-term SuccessHelpDescription of the ultimate change(s) that will result from this program. This may be far into the future or represent an ideal state. Long-term success is measured by clients moving in a positive financial direction after filing for bankruptcy rather than continuing financial practices that caused them to file.
Program Success MonitoringHelpDescription of the tools used to measure or track program impact. We measure success by scores on tests that are administered to those preparing to file bankruptcy, after which a certificate is sent to the client's bankruptcy attorney.
Examples of Program SuccessHelpSpecific examples of changes in behaviors or testimonies of changes that demonstrate program success. Over 1,800 people called into our call center during Q1 2012 to seek advice and counsel regarding bankruptcy.  During this time period, we issued certificates to 389 people who completed the debt education course.
Description CCCS' philosophy is that the best tool we can provide is solid education on various financial topics.  To accomplish this, we make educational presentations in colleges & universities, middle & high schools, and in a variety of civic & church settings.  Our topics include, but are not limited to, student loans, how to build credit-worthiness, the wise use of credit, pre-purchase housing issues, Christmas and holiday buying, employment issues, and saving money.  We make one-hour class presentations, as well as providing a sustained six-week (one night each week) course known as Fiscally Fit Bootcamp.
Strategy
Population Served Adults Poor,Economically Disadvantaged,Indigent Unemployed, Underemployed, Dislocated
Program Long-term SuccessHelpDescription of the ultimate change(s) that will result from this program. This may be far into the future or represent an ideal state. Long-term success is hard -- almost impossible -- to measure for a one-time class presentation.  However, for the longer six-week courses, we measure success by the noticeable improvement in financial literacy of class members.  We also measure the increase in credit bureau report scores.
Program Success MonitoringHelpDescription of the tools used to measure or track program impact. One way we monitor success in our educational courses is by comparing the students' credit bureau scores at the beginning of the course with their scores six months after completion of the course.
Examples of Program SuccessHelpSpecific examples of changes in behaviors or testimonies of changes that demonstrate program success. In our Fiscally Fit Bootcamps over the past two years, we have seen an average increase of 40 points in our students' credit bureau scores.
CEO/Executive Director
CEO/Executive Director John L. Cooper
Start Date Apr 2003
Email jcooper@cccsok.org
Senior Staff
NameTitle
Cristy CashVice President
Lee EllingsonBusiness Development Manager
Tracey RiderDirector of Administration
Staff
Number of Full-time Staff 11
Number of Part-time Staff 3
Number of Contract Staff 0
Number of Volunteers 6
Staff Retention Rate 100
Are professional development opportunities provided? Yes
Does CEO/Executive Director have formal evaluations? Yes
Management reports to board? Yes
Staff Demographics - Ethnicity
African American/Black 2
Caucasian 12
Staff Demographics - Gender
Male 6
Female 8
Organizational Plans
Fundraising Plan No
Policy against commission-based compensation for fundraising consultant No
Communication Plan No
Strategic Plan Yes
Number of Years Strategic Plan Considers 3
Date Strategic Plan Adopted Jan 2015
Management Succession Plan No
Organization Policies and Procedures Yes
Affiliations
AffiliationYear
National Foundation for Credit Counseling1967
United Way of Central Oklahoma member agency1982
Board Chair
Name Mr. Charles de Coune
Company Affiliation Oklahoma Water Resources Board
Term Jan 2012 to Jan 2017
Email charles.decoune@owrb.ok.gov
Board of Directors
List Current as of Jan 27, 2016
Board of Directors List
NameAffiliationStatus
Ms Jennifer Beale Beale Professional ServicesVoting
Ms Dee Blose Youth and Family Services, El RenoVoting
Mr. John L. Cooper Consumer Credit Counseling ServiceExofficio
Mr. Sheldon Edmond American Fidelity AssuranceVoting
Mr. Bryan J. Hall Frontier State BankVoting
Mr. Eric L. Johnson Hudson Cook, LLPVoting
Ms Melinda Lauffenburger Trinity Management Group LLCVoting
Mr. John H. Marshall InvestmentsVoting
Ms Cindy Randolph MidFirst BankVoting
Dr. Candy Sebert University of Central OklahomaVoting
Ms Jeri Stroup OKDHSVoting
Mr. Randy Thurman Retirement Investment Advisors, Inc.Voting
Mr. Luke Wigley Security BankCard Center, Inc.Voting
Board Demographics - Ethnicity
African American/Black 1
Caucasian 13
Board Demographics - Gender
Male 8
Female 6
Standing Committees
Community Outreach / Community Relations
Personnel
Finance
Nominating
Current Fiscal Year
Fiscal Year Jan 01, 2016-Dec 31, 2016
Current Year Budgeted Total Income $766,600
Current Year Budgeted Total Expenses $784,600
IRS Letter of Determination
Prior Three Years' Financial History
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
$214,174$152,531$40,947
Government Contributions$49,556$58,594$75,542
Federal$28,575$38,377$55,530
State$20,981$20,217$20,012
Local------
Unspecified------
Individual Contributions$71,392$50,844$13,649
$45,856$44,967$45,851
$459,008$581,461$708,033
Investment Income, Net of Losses$358$1,459$2,747
Unrealized Gain/Loss$1,305$4,318$2,057
Membership Dues------
Special Events------
Revenue In-Kind------
Other$572$1,440$1,485
Expense Allocation
Fiscal Year201520142013
Program Expense$749,470$785,626$814,197
Administration Expense$58,325$59,399$64,825
Fundraising Expense$21,744$22,350$23,699
Payments to Affiliates------
Total Revenue/Total Expenses1.021.030.99
Program Expense/Total Expenses90%91%90%
Fundraising Expense/Contributed Revenue6%7%13%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$401,104$398,952$364,983
Current Assets$285,501$276,572$238,897
Long-Term Liabilities------
Current Liabilities$31,642$42,172$36,443
Total Net Assets$369,462$356,780$328,540
Solvency
Short Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities9.026.566.56
Long Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Funding Sources
Top Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar AmountEarned Revenue $459,008Earned Revenue $581,461Earned Revenue $708,033
Second Highest Funding Source & Dollar AmountFoundations & Corporations $214,174Foundation & Corporations $152,531Govt-Fed $55,530
Third Highest Funding Source & Dollar AmountIndividuals $71,392Individuals $50,844Indirect Support $45,851
Endowment? Yes
Endowment Spending Policy Percentage
Endowment Spending Policy Percentage (if selected) 5 %
Credit Line? Yes
Reserve Fund? Yes
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next Five Years? No
Comments on Financials
CEO/Executive Director/Board Comments Endowment balance as of December 31, 2015 was $26,861. Spending policy is 5%.
Foundation Staff Comments
All prior year financial information is from audited financial statements.
 
Organizations with a GiveSmartOKC profile are responsible for updating information annually within 45 days following the end of their fiscal year.
 
Address 3230 N Rockwell Ave
Bethany, OK 73008 4034
Primary Phone 405 789-2227
Contact Email cccsok@cccsok.org
Give with Credit Card http://cccsok.org/donate/
Give to Endowment http://occf.org/cccsok/
CEO/Executive Director John L. Cooper
Board Chair Mr. Charles de Coune
Board Chair Company Affiliation Oklahoma Water Resources Board

 

Related Information

United Way of Central Oklahoma Agencies

United Way of Central Oklahoma creates lasting changes in people's lives right here in our community. No longer just a fundraising organization, today United Way is on the front lines of some of our community's most pressing problems through the work of 60 agencies. Click on "view organizations" to view the United Way of Central Oklahoma agencies with current GiveSmartOKC profiles.