Frequently Asked Questions

For Profiles

For the Community

Source of Financial Information

Why are some nonprofits not listed

What is the Oklahoma City Community Foundation

What is GuideStar

Understanding a Nonprofit's Profile

How do I request a nonprofit profile for my organization?

Send an email to with your nonprofit organization name and EIN. Within three (3) business days after your request is received and reviewed, you will receive an email with your user name, password and information to help you get started.

There is no fee to participate. The investment is your time to complete the profile.

How do I change my password?

Email your coach or to change your password.

What documents are available to the public?

The only documents that appear in public view are: 990s, Audits and the IRS Determination Letter.

A nonprofit organization can choose to upload documents such as brochures, annual reports etc., to be viewable. Refer to the manual at

How often can I update my organization’s profile?

You can update your organization's profile as often as you would like. Once the changes are made, submit the profile and we will publish your updated profile.

We require an annual update of your profile to keep the financials, board of directors and other required content updated. If you do not complete your update in the timeframe provided, your profile status will change from "Current" to "Declined to Update." We will change the status back to "Current" once the information has been updated.

How does the system search using key words?

The “advanced search” option will allow anyone to search using words that might appear in your organization name, the keywords field, mission statement, program names and program description fields.

What is the purpose of the yellow notepad inside the profile?

The notepad is a place to enter notes for yourself or to others working on the profile. If you have questions or need assistance, please email us at

How many visitors are viewing my profile?

You may view the number of times your profile has been viewed by unique users by logging into your profile. These details are available under NPO Home page in the summary statistics dashboard graphic.

Why can't I enter all of the fields?

Nonprofit users cannot enter: Organization Name, EIN, EIN suffix, IRS Ruling Year and Financial Summary Data. If you have a question or think this data is incorrect, please inform your coach or email us a

How do I print a copy of my organization’s profile?

You may print a copy of your nonprofit’s full profile by selecting between the two print options on the right-hand side of your profile: View Printable Summary prints a one-page summary of your profile and View Printable Profile collects all of the data in your profile (not the documents) in one pdf file. Depending upon the amount of information you’ve included in your profile, the Printable Profile could be 10 or more pages.

Both the one-pager and the full printable profile are great tools to use in communicating with your board of directors, donors and funders.

How do I know if my profile is published? Can donors find my organization if I just started my profile?

To verify if your profile is published, go to "Find" in the horizontal navigation bar and select "View All Nonprofits." Your profile is not able to be viewed by the public until your profile is completed, submitted to the Oklahoma City Community Foundation and published by our staff. Only completed, published and current profiles can viewed by the public.

How can I get help with my profile?

The GiveSmartOKC team is available to assist you with your profile and we will assign a staff member to serve as your “Coach” during the process and for any updates or changes. Just contact us at or call 405/235-5603.

What is GiveSmartOKC?

GiveSmartOKC is a powerful gateway to comprehensive information about charitable organizations in central Oklahoma. GiveSmartOKC is administered by the Oklahoma City Community Foundation and is powered by GuideStar. In each profile, you will find vital facts about nonprofit organizations that can help you make decisions about where to volunteer your time, make a gift or learn more about community issues.

Is the information in each organization’s profile verified?

All GiveSmartOKC profile information is provided voluntarily by the nonprofit organizations. At a minimum, information is provided annually — sometimes more frequently.

If a nonprofit organization says they have a policy in place - such as a strategic plan - then they have submitted the policy to the Oklahoma City Community Foundation for confirmation.

The financial section is vetted and entered by our accounting staff based on the organization's IRS Form 990 (its tax return), audit and or financial statements for a three-year period.

How do I search for organizations in GiveSmartOKC?

You may search the GiveSmartOKC directly from the homepage by entering your search terms into the fields at the bottom right of the screen under FIND. For an advanced search, click on FIND in the blue navigation bar and select Advanced Search from the dropdown menu. Here you can identify your interests and search by organization name, keywords, or explore by organization classification to learn more about nonprofits organizations serving a specific need.

Why are some area nonprofits not profiled in GiveSmartOKC?

GiveSmartOKC features profiles of 501(c)(3) public charities serving and/or located in central Oklahoma.

If your favorite nonprofit organization is not listed, we welcome an opportunity to help them complete a profile in GiveSmartOKC. Please ask the organization to request a profile by emailing

How do I read a nonprofit's profile?

Each nonprofit profile is divided into six main sections:

•Summary—Provides an overview of the organization

•Mission & Areas Served—This section contains the mission, history and needs of the organizations, as well as the geographic areas served. Personal statements from the executive director and the board chair may be included.

•Programs—Features all of the organizations programs. Each program includes a description, population served, budget and program success measurements and an example.

•Staff & Management—Information about the staff, as well as the organizations infrastructure and policies, is included.

•Board & Governance—A list of the organization's board of directors and information about its governance policies.

•Financials—This section includes the current budget projections and a three-year financial analysis. As nonprofits use different financial models, please be sure to read the comments in the financial section if applicable. The financial analysis provides a history of revenue and expenses, assets, endowment, and capital campaign information.

Does the Oklahoma City Community Foundation guarantee the accuracy of the data?

The narrative information in each profile is voluntarily provided by the nonprofit. The Oklahoma City Community Foundation does not guarantee the accuracy of any such data, make any representations or warranties with regard to nonprofits in the database, or verify they are in compliance with all state and federal requirements.

We do verify that the three-year financial history is correct based upon the organization's IRS Form 990 (tax return for nonprofit), audits and or financial statements.

More questions?

If you have additional questions or comments, please contact us at or call 405/235-5603.

What is the source of the financial information?

Information provided in the financial section of GiveSmartOKC is verified and entered by the Oklahoma City Community Foundation staff. The staff reviews the financial documents from nonprofits including the IRS Form 990 (the nonprofit tax reporting form) and financial audits or financial reviews/statements. Our staff analyzes the official financial documents and enters the financial figures.

The original financial documents are provided in GiveSmartOKC for your review. The nonprofit’s Executive Director/Chief Executive Officer has an opportunity to comment in the financial section. These comments can be very helpful in understanding nuanced financial trends and changes within the organization that may have had an impact on the financial information. In addition, the Oklahoma City Community Foundation staff also has the opportunity to explains source of financial information and other pertinent details.

If you have a question about a nonprofit’s financial situation, please contact the organization directly.

Why are some area nonprofits not profiled in GiveSmartOKC?

GiveSmartOKC features profiles of 501(c)(3) public charities serving and/or located in central Oklahoma. If your favorite organization is missing, we welcome an opportunity to help them complete a profile in GiveSmartOKC. Please ask the organization to request a profile by emailing

What is the Oklahoma City Community Foundation?

The Oklahoma City Community Foundation is a 501(c)(3) public charity established in 1969 to provide anyone who wanted to help the community through charitable giving could do so. For more information, please visit or call us at 405/235-5603.

What is GuideStar?

GiveSmartOKC is powered by GuideStar. GuideStar,, connects people and organizations with information on the programs and finances of more than 1.7 million IRS-recognized nonprofits. GuideStar serves a wide audience inside and outside the nonprofit sector, including individual donors, nonprofit leaders, grantmakers, government officials, academic researchers and the media. The website receives more than 10 million visitors a year.

GuideStar is revolutionizing philanthropy and nonprofit practice by providing information that advances transparency, enables users to make better decisions, and encourages charitable giving.

Summary, Mission & Areas Served

What is the history of this organization?
Where does this organization work and how is it having an impact on that community?
What does this organization need to more effectively deliver on its mission or is it meeting it's stated mission?
Have the included other ways someone can support their organization through volunteer activities or in-kind donations?


What programs and/or services is this organization providing?
What kind of impact are these programs having?
How is success measured and if so, how?

Some nonprofits, by their very mission, can have disaster response programs in place. If so, information about those programs should be outlined in this tab.

Staff & Management

Is the staff of this organization reflective of the communities it serves?
Are the necessary business practices in place for this organization to plan for the future and operate in a responsible and effective manner?
Is this organization reaching beyond its own walls and working in partnership with others to deliver on its mission?

Board & Governance

How active and engaged is this organization?s board?
Is the composition of the board reflective of the population that the organization serves and if not, is that important to you the donor?
Are appropriate practices and policies in place to support responsible and effective governance?


Is the organization solvent?
Does the organization rely on a single or small group of funders and donors or does it have diversified sources of revenue?
Does the organization have a line of credit or an endowment fund?
Has the organization explained any spikes or declines in revenue/expenses for a particular time frame.

Please note: the "Comments on Financials" within the Financial Tab provides additional information that may not be immediately evident in the charts and graphs provided.